My AutoPlace

Broken down?

Get safe first. Then call for help.

If anyone is hurt or you are in danger, call 111. Switch your hazard lights on, move off the road if you can, and keep everyone away from traffic.

Call now

Call AA Roadservice 0800 500 222

Members and non-members can call. Have your location and rego ready. Many insurers also include roadside help, so check your policy card or app.

Tow trucks and mobile mechanics

We do not have tow or mobile mechanic listings for you yet. Search "tow truck" with your suburb, and ask the price and how long they will be before you agree.

Questions drivers ask

Should I stay in the car?

If you are on a motorway or a busy road and it is safe to do so, get everyone out and wait well away from traffic, behind the barrier. If you are unsure, call 111.

Will insurance cover a tow?

Many policies include roadside help or a free tow. Check your policy card or app before you pay anyone.

What should I ask a tow company?

Ask the price, how long they will be, and where they will take the car, before you agree.

Need a tow? Call now

If anyone is hurt or you're in danger, call 111 first. Get off the road and wait behind the barrier.

Call AA Roadservice 0800 500 222

Members and non-members can call. Have your location and rego ready.

Other numbers to try

  • Your insurer's roadside line. Many policies include a free tow, and it's on your policy card or app.
  • Your car maker's roadside assistance, if the car is new enough.
  • A local tow company. Search "tow truck" with your suburb, and ask the price before you agree.

Need it fixed after? Find a shop near you and call them.